Top 10 IT AMC Service Providers in Dubai & UAE
IT infrastructure forms the backbone of every organization. From servers and workstations to network systems and cybersecurity, smooth IT operations are crucial for productivity, security, and overall business performance. In the UAE, businesses increasingly rely on IT AMC Services to ensure system uptime, reduce downtime, and avoid costly repairs.
An IT AMC is a strategic agreement with an IT service provider to maintain, monitor, and troubleshoot your IT infrastructure regularly. Whether you are an SME in Dubai or a multinational in Abu Dhabi, partnering with the right IT AMC provider ensures predictable costs, proactive maintenance, and expert support whenever needed.
This guide presents the top 10 IT AMC companies in Dubai and across the UAE, highlighting their strengths, services, and what makes them stand out.
What to Look for in an IT AMC Provider
Before diving into the top providers, it’s important to know the criteria that define a great IT AMC service:
- Comprehensive coverage: Includes servers, desktops, laptops, printers, network devices, and security systems.
- Flexible plans: Comprehensive, non-comprehensive, or modular AMC options.
- 24/7 support: Rapid response times and dedicated engineers for on-site or remote support.
- Proactive maintenance: Regular audits, updates, and preventive care.
- Transparent pricing: Clear cost structure with no hidden charges.
- Industry experience: Expertise in your business sector ensures better alignment with operational needs.
1. Xedos Technologies — IT AMC in Dubai & UAE
Xedos Technologies positions itself as a full-scale IT AMC provider across all emirates, with offerings in Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, Umm Al Quwain and Al Ain.
Key Features & Packages
- IT AMC packages begin at AED 299/month for basic coverage, with more advanced tiers for larger setups.
- xedos offer six different plans (Business Basic, Business Plus, Business Premium, Enterprise Silver, Enterprise Gold, etc.) each with defined limits (number of desktops, printers, CCTV cameras, routers, switches, etc.).
- Xedos support scope includes:
• Desktops, laptops, servers, storage, networking devices, printers, PBX systems, CCTV
• Proactive/preventive maintenance (updates, checks, performance tuning)
• Hardware repair, replacement, onsite & remote support
• Firewall & network security (VPN, client-to-site, site-to-site)
• Data backup, recovery, domain & email management, migration support - Strengths: Clearly defined package structure, competitive entry price, wide coverage across emirates, inclusion of security & data services.
- Fit: Good for small to mid-sized businesses who prefer modular, transparent contracts and want to start with a lower base plan and scale up.
2. Emtech IT Solutions
Overview: Emtech is a leading IT AMC provider in Dubai, offering tailored solutions for both SMEs and large enterprises.
Key Services:
- Comprehensive and selective AMC plans
- Remote and on-site support
- Cloud infrastructure support
- Preventive maintenance and system audits
- Tiered support (L1, L2, L3)
- 24/7 emergency response
- Dedicated resident engineer option
Why Choose Emtech: Emtech is known for its flexible AMC packages and reliable escalation models, making it ideal for businesses that require a mix of remote and on-site support.
3. GS IT Infrastructure
Overview: GS IT specializes in scalable, cost-effective IT AMC solutions across Dubai and other emirates.
Key Services:
- Hardware and software maintenance
- Network monitoring and troubleshooting
- 24/7 support and managed services
- Infrastructure upgrades and optimization
- Rapid response to critical incidents
Why Choose GS IT: Excellent for businesses looking for quick response times and comprehensive IT infrastructure coverage.
4. Seven Bridge Technology
Overview: Seven Bridge offers end-to-end IT AMC services, combining hardware, software, and network management under one roof.
Key Services:
- IT hardware maintenance (servers, desktops, peripherals)
- Software installation, patching, and troubleshooting
- Network setup, management, and optimization
- Preventive audits and system health checks
- 24/7 monitoring and emergency support
Why Choose Seven Bridge: Ideal for businesses looking for a single partner to manage multiple IT systems efficiently.
5. CubeZix Technologies
Overview: CubeZix provides comprehensive AMC services for IT and ELV systems in Dubai and UAE.
Key Services:
- Remote and on-site IT support
- Data backup and recovery
- Cybersecurity monitoring and firewall management
- Hardware/software upgrades
- Network troubleshooting
- Tiered support (L1-L3)
- Customized AMC packages
Why Choose CubeZix: A strong option for businesses with mixed IT and ELV infrastructure requiring integrated support.
6. Techbee IT & Designs LLC
Overview: Techbee emphasizes 24/7 on-site support alongside remote assistance, making it a preferred AMC provider for businesses with continuous operations.
Key Services:
- Hardware and network maintenance
- Data backup and disaster recovery
- Cybersecurity and antivirus management
- Helpdesk and troubleshooting
- Tailored AMC plans for SMEs and enterprises
Why Choose Techbee: Perfect for businesses operating beyond standard office hours or needing high availability IT support.
7. Syscom Distributions LLC
Overview: Syscom delivers AMC services across all UAE emirates with dedicated teams and a focus on proactive maintenance.
Key Services:
- Full IT infrastructure maintenance
- On-site and remote support
- Preventive audits and system checks
- Multi-location coverage across Dubai, Abu Dhabi, Sharjah, and more
- Flexible AMC plans for different business sizes
Why Choose Syscom: Best suited for businesses with multi-location operations seeking uniform support.
8. ChipIn Technology
Overview: ChipIn offers tiered AMC plans with a strong emphasis on proactive maintenance and fast SLA response.
Key Services:
- Helpdesk support and IT troubleshooting
- Server, network, and workstation maintenance
- Asset management and reporting
- 24/7 emergency support
- Tiered packages based on user count
Why Choose ChipIn: Ideal for organizations wanting scalable AMC plans aligned with team size and operational needs.
9. BitsSecure IT
Overview: BitsSecure specializes in IT AMC services, combining security management with infrastructure support.
Key Services:
- Hardware and software maintenance
- Network management and optimization
- Security patches, firewall updates, and antivirus
- Tailored AMC contracts
- Proactive system monitoring
Why Choose BitsSecure: Suitable for businesses requiring integrated IT and security maintenance.
10. DataWave Technologies
Overview: DataWave provides tailored AMC services for Dubai businesses with a focus on rapid response and preventive maintenance.
Key Services:
- IT hardware and software maintenance
- Network and infrastructure management
- Data backup and recovery
- Security management and monitoring
- Customized AMC plans
- SLA-backed response guarantees
Why Choose DataWave: Excellent for organizations seeking a responsive AMC partner with flexible packages.
Choosing the Right IT AMC Provider
When selecting an IT AMC partner, consider:
- Coverage: Does the provider handle all your hardware, software, and network systems?
- Response times: Are they guaranteed via SLA?
- Preventive maintenance: Do they proactively monitor systems to prevent issues?
- Scalability: Can the contract scale with your business growth?
- Transparency: Are costs, reporting, and responsibilities clearly defined?
- Industry experience: Do they understand the specific challenges of your sector?
Conclusion
A well-chosen IT AMC partner ensures that your business remains efficient, secure, and operationally resilient. The companies listed above represent the top options in Dubai and across the UAE, combining technical expertise, proactive maintenance, and strong support frameworks. Whether you are a small enterprise or a large organization, engaging a reliable IT AMC provider is a critical step toward business continuity and operational excellence.