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IT Solutions Company in Dubai, UAE |Affordable IT Solution Provider

IT AMC Services in the UAE | Trustworthy yearly contracts for IT upkeep in Dubai, Abu Dhabi and across the country

Xedos Technologies offers great and reliable IT asset management services in all of the major cities in the United Arab Emirates (UAE), including Sharjah, Dubai, Ajman, Fujairah and Ras Al Khaimah, Abu Dhabi and Al Ain With this, businesses of all sizes will be able to keep their IT systems running smoothly. Our top priority is to protect and improve your IT infrastructure. That’s why our IT Annual Maintenance Contract (IT AMC) includes proactive system monitoring. This service also includes skilled troubleshooting, preventative maintenance and technical help 24 hours a day, seven days a week.

Our IT AMC services include full support, quick fixes for problems, quarterly system health checks and IT help in all emirates. The price starts at just AED 299. Our staff can keep IT systems running smoothly for all types of businesses, from one-person businesses to C-suite executives. This means less downtime and more work done.

If your company is in need of a trustworthy IT AMC provider in Dubai, we are here to help.Call/WhatsApp us at +971 52 607 3989 or contact us for a consultation today!

IT AMC Services Cost for Dubai, UAE, Abu Dhabi, and Sharjah Starting at Just AED 299!

In Dubai, UAE, Abu Dhabi and Sharjah, you can get IT AMC Services for as little as AED 299!
Our IT AMC, or IT Annual Maintenance Contract, services start at a low AED 299 for Dubai, UAE, Abu Dhabi and Sharjah. Our solutions are adaptable and may work for organizations of all sizes, from small startups to large corporations. You can also change them to meet your specific IT demands. Check out our six detailed plans below. Each one is made to make IT maintenance and support simple and useful, so your firm may do well in the UAE’s competitive market, which includes Ajman, Umm Al Quwain, Fujairah, Ras al Khaimah and Al Ain.

As part of our upgraded IT AMC services, Xedos Technologies now offers robust cybersecurity solutions to defend your IT infrastructure from new digital threats in Dubai, Abu Dhabi, Sharjah and all throughout the UAE. Our team of experts keeps your business safe, compliant and robust around the clock by monitoring firewalls, securing endpoints, finding threats and responding to them.

Choose the Right IT Annual Maintenance Contract Plan

Business Basic Plan

  • Up to five (05) desktops OR laptops.
  • Up to one (01) Printer.
  • Up to one (01) PABX system: IP/Analog up to 5 extensions.
  • Up to one (01) router/ one (01) switch/ one (01) access point.
  • Up to (04) CCTV cameras/Analog OR IP. Email/domain/ website hosting support and assistance.
  • Windows Server Active Directory & Domain Controller.
  • Data management services.
  • Migration of email hosting, domain & web hosting to a dedicated server with high bandwidth speed and more space allocation with 99.99% uptime, A total of Oxiore Systems Managed Services.*
  • Firewall Management services (VPN, Site to Site, and client-to-site).

Business Plus Plan

  • Up to ten (10) desktops OR laptops. Up to two (02) Printer.
  • Up to one (01) PABX system: IP/Analog up to 12 extensions.
  • Up to one (01) router/two (02) switch/three(03) access point.
  • Up to (08) CCTV cameras/Analog OR IP. Windows Server Active Directory & Domain Controller.
  • Data management services are not included. Data management services. Etisalat email and domain hosting management assistance.
  • Only Etisalat hosted service.
  • Migration of email hosting, domain & web hosting to a dedicated server with high bandwidth speed and more space allocation with 99.99% uptime, A total of Oxiore Systems Managed Services.* *Starting from 99 AED/Month. One-year contract.
  • Firewall Management services (VPN, Site to Site, and client-to-site).

Business Premium Plan

  • Up to Sixteen(16) desktops OR laptops. Up to three (03) Printer.
  • Up to one (01) PABX system: IP/Analog up to 16 extensions.
  • Up one Router/One Firewall/up to three Switches/up to 6 access points.
  • Up to (16) CCTV cameras/Analog OR IP. Windows Server Active Directory & Domain Controller.
  • Data Management Services (Daily backups, Virus protection).
  • Etisalat mail and domain hosting management assistance.
  • Migration of email hosting, domain & web hosting to a dedicated server with high bandwidth speed and more space allocation with 99.99% uptime, A total of Oxiore Systems Managed Services.*
  • Firewall Management services (VPN, Site to Site, and client-to-site).

Enterprises Silver Plan

  • Up to twenty (20) desktops OR laptops. Up to six (06) Printers.
  • Up to one (01) PABX system: IP/Analog up to 24 extensions.
  • Up to (32) CCTV cameras/Analog OR IP. Windows Server Active Directory & Domain Controller.*
  • Data management services.
  • Etisalat email, domain, and web hosting management assistance.*
  • Firewall Management (VPN, Client on side only)
  • Remote branch office support (local).
  • Add-On: Choose customized services by your choice.

Enterprises Gold Plan

  • Up to fifty (50) desktops OR laptops. Up to six (06) Printer.
  • Up to one (01) PABX system: IP/Analog up to 50 extensions.
  • Up to one (01) router/ Three (03) switch/ Six (06) access point.
  • Up to (32) CCTV cameras/Analog OR IP. Windows Server Active Directory & Domain Controller.
  • Data Management Services (Daily backups, virus protection, privacy and Ransome protection)
  • Firewall management (VPN Service Client to site management)
  • Etisalat email, domain, and web hosting management assistance.*
  • Remote office branch support. (Up to 3 local branches, 1 abroad.)
  • Add-On: Choose customized services by your choice.

Business Basic Plan

  • Up to 100 desktops OR laptops.
  • Up to 20 Printers.
  • Multiple PABX system, Extension: IP / Analog up to 200 extensions.
  • Up one Router/One Firewall/up to three Switches/up to 6 access points.
  • Up to (32) CCTV cameras/Analog OR IP. Windows Server Active Directory & Domain Controller.
  • Data Management Services (Daily backups, Virus protection, Privacy and Ransome protection).
  • Firewall management (VPN Service Client Sto site and Site to Site Management)
  • Etisalat mail and domain hosting management assistance.*
  • Multiple remote office branch support. (Local and international branch)
  • Add-On: Choose customized services by your choice.

Reliable IT AMC Services in Dubai — Prevent Downtime Before It Happens.

Advantages of IT Asset Management Companies for Dubai Companies


Your IT systems aren’t the only thing that can benefit from IT AMC services in Dubai and the UAE. An Annual Maintenance Contract can help your company in the following ways:

  • Round-the-clock IT Support: Your IT infrastructure is safeguarded and kept operating with round-the-clock monitoring.
  • Downtime is minimized since problems can be caught and fixed before they become business-ending with preventive maintenance.
  • Your data and systems will remain secure with AMCs since they frequently incorporate software updates and security fixes.
  • The ability to budget and control costs over time with AMCs is a long-term cost advantage versus paying for individual repairs.
  • Purchasing an IT AMC service is similar to purchasing company insurance. It’s proactive, saves money and ensures your company runs properly. 

Why Choose us

In Dubai, Xedos Technologies has established itself as a reliable partner for companies of all sizes by providing them with IT AMC Services. We guarantee the smooth operation of your IT systems with our 24/7 technical support, proactive maintenance and over a decade of experience in IT infrastructure support, reducing downtime and increasing efficiency.

Proven Expertise

We have a proven track record of delivering exceptional IT support to businesses of all sizes across Dubai.

Customer-Centric Approach

We prioritize understanding your unique needs and tailoring solutions to fit your specific business goals.

Expert Team

Our team of highly qualified and certified engineers are passionate about exceeding your expectations..

24/7 Support &Competitive Pricing

We are available around the clock to address transparent and cost-effective IT AMC plans to fit your budget.

Complete IT managed service plans that are made just for your UAE business

Types of IT AMC Services Available in Dubai

Not all businesses have the same needs, and thankfully, IT AMC services in Dubai come in different packages to suit every requirement.

  • Comprehensive AMC: This covers everything from hardware repairs to software support. If something goes wrong, it’s included in the contract.
  • Non-Comprehensive AMC: Focuses on regular maintenance without covering the cost of parts or repairs.
  • Hardware Maintenance: Ensures your physical IT infrastructure – servers, computers, and networking equipment – runs smoothly.
  • Software and Network Management: Focuses on ensuring your systems and applications remain functional, updated, and secure.
  • Customizable Packages: Tailored solutions depending on your business’s size, operations, and industry-specific needs.

With a variety of packages, you can choose the one that best aligns with your operational needs and budget.

You can pick a plan that fits your needs and your budget because there are many to choose from.

Proactive maintenance in IT AMC

1. Maintenance and support to keep things running smoothly

Preventative Maintenance:We don't just fix things that are broken; we also do other things. We do proactive troubleshooting, software updates and system checks on a regular basis so that we can find problems before they get worse. Because of this, there is a lot of production and not much downtime.

Performance Optimization: We keep an eye on and improve your IT systems all the time to make sure they work at their best and meet your performance needs.

system security in IT AMC

2. Make sure the system is safe and follows the rules

More Safety: We use strong security measures like firewalls, intrusion detection systems and data encryption to keep cybercriminals out of your IT environment..

Compliance Support: With our compliance support, you can be sure that your organization's IT infrastructure is safe. We keep up with the latest rules and standards for data protection and the IT industry

backup

3. Restoring and backing up files

We'll set up automatic backups to copy your data on a regular basis. This stops system errors from accidentally deleting or destroying the data. We offer safe storage options in the cloud or on-site to protect your backed-up data from disasters and people who shouldn't have access to it. In case of an emergency, we use our fast recovery options, which have the benefits of less downtime and less data loss.

server management in IT AMC

4. Managing servers and storage

When it’s about Professional Setup and Configuration, We'll set up and configure your server and storage infrastructure quickly and according to your needs. We do regular maintenance on your servers and storage systems and use performance optimization techniques to keep them running amazing smooth and help your business grow.

server management in IT AMC Services in dubai

5. IT Networks Service Management

In Personalized Network Architecture, We look at your company's needs and then create a wired or wireless network solution that is perfect and awesome for you, making communication and connection better. We set up encrypted VPN connections that authorized users can use from anywhere to access your network. This makes it easier for people to work together and be flexible. Improvements to Network Security: We used the most up-to-date security protocols to keep hackers and other unauthorized users out of your network. attacks.

Support in IT AMC Dubai

6.Comprehensive IT assistance

Help at Your Fingertips: Our team of IT experts is available 24/7, 365 days a year to fix any IT issues you may be having and get your business back up and running as soon as possible. Our professional consultants are here to help you every step of the way as you make the most of your IT infrastructure and use technology to benefit your business.

laptop repair in IT AMC services

7.Managing IT assets like servers, desktops, laptops and storage

Xedos Technologies' IT AMC Services will keep your whole network running smoothly, safely and for a long time. They offer full maintenance and support for a wide range of IT equipment. Preventive maintenance includes cleaning, checking and upgrading equipment on a regular basis to keep it working well. People who are good at fixing hardware can find problems and fix them on the spot. Help that is easy to get on site means that work can go on without stopping.

Preventative Maintenance: Regular cleaning, checks, and updates to keep equipment efficient.
Hardware Repair: Skilled technicians diagnose and replace faulty components onsite. Onsite Support: Convenient assistance to minimize workflow disruption.

Laptops:
Installing OS updates will keep your laptops safe by giving them the latest security fixes. Find and fix any problems with the hardware so that it works right. Backup and recovery services can help you keep important information safe.
Data Backup: Protect valuable data with backup and recovery services..

Servers:
Keep an eye on the server's performance and make any necessary changes to get the most out of it for the best performance optimization. Security audits are regular checks that look for and fix security problems. In case of a disaster, full recovery plans should be made and put into action.

Storage:
Regular health checks are needed to keep your storage device running at its best. The goal of data management is to make things run more smoothly by combining or reorganizing data sets. Data security and access are very important, which is why backup solutions are so important.

Other IT AMC Services

 

  • Help for Mac and Windows desktops and laptops, such as fixing software and hardware problems and giving your staff general user support.
  • A system management check is when you check the status of your computer systems often to find problems and make sure they are running at their best. You might need to check the system logs, memory use and storage space for this.
  • Disk clean will help your computer run faster and keep it from slowing down by getting rid of files that aren’t needed. This could mean making software installations faster, getting rid of files that aren’t needed, or clearing out temporary data.
  • Installing, setting up and regularly updating antivirus and anti-malware programs is the best way to protect your systems from viruses, spyware and ransomware.
  • Email security and management are in charge of keeping an email system safe from threats like spam and phishing. Some things this might involve are checking for software updates, managing user accounts and filtering emails that come in.
  • Taking care of your servers, which hold important applications and data, as well as their attached storage, is very important. This includes keeping an eye on server resources, installing updates and making sure backups are working properly.
  • Making backups of your server data on a regular basis can keep it safe from being deleted by mistake, hardware failure, or hackers. In case of a disaster, the service should also let you quickly restore data.
  • Managing a Private Automatic Branch Exchange (PBX) system means setting it up and keeping it running so that people inside and outside the organization can communicate with each other without any problems. This could mean:
  • Monitoring the PBX system for any signs of trouble and making sure it is working properly are two ways to check on the health of the system.
  • Changing the settings for voicemail, call routing and auto attendants is one way to change the setup.
  • It is very important to patch known holes in the PBX system to keep it safe.
  • Phone support: help with fixing problems with your company’s phones, such as poor call quality, broken features and training new users.

How IT AMC Improves System Performance and Reliability

Welcome to Xedos Technologies – Your Trusted IT AMC Partner in the UAE

At Xedos Technologies, we know that a reliable IT infrastructure is the backbone of any successful business. That’s why we offer tailored IT Annual Maintenance Contract (AMC) services and solutions designed to meet the unique needs of small and medium-sized businesses Dubai & UAE. From proactive system monitoring to robust cyber threat protection, we ensure your operations stay seamless and secure.

Whether you’re based in Dubai, Abu Dhabi, or any other emirate, our team is here to provide the trusted IT Annual Maintenance  services and support that grows with your business.

Ready to Upgrade Your IT Systems? Partner with Xedos Technologies and experience hassle-free IT management. Contact us today for a free consultation and discover how we can help your business thrive.

What is an IT AMC and Why Does Your Dubai Business Need One?

An IT AMC or IT Annual Maintenance Contract is a service agreement where an IT provider maintains, supports, and repairs your IT systems on a scheduled basis. This helps keep your systems running smoothly, avoids sudden technical problems, improves day-to-day efficiency, and saves money by reducing the need for expensive emergency support. These contracts ensure that your infrastructure is proactively maintained, preventing major issues before they arise. But why does your Dubai business need one?

  • Cost Savings: With an IT AMC services , you’ll avoid the hefty costs of emergency repairs, keeping your expenses predictable.
  • Proactive Maintenance: Regular checkups mean fewer unexpected breakdowns, giving you peace of mind.
  • Minimizing Downtime: A properly maintained system ensures seamless operations, preventing costly downtimes.
  • Professional Expertise: A dedicated AMC provider brings a wealth of IT knowledge, keeping your business ahead of tech issues.

An IT AMC Services agreement guarantees regular maintenance, repairs, and support for your IT infrastructure, including:

  • Computers
  • Laptops
  • Servers
  • Printers
  • Networks
  • Software

The right IT AMC solutions provider should act as an extension of your in-house team, always available to support and optimize your infrastructure

Tired of IT issues slowing you down? Let us manage your systems — stress-free.

Tired of unexpected IT breakdowns disrupting your business in Dubai?

Our IT Annual Maintenance contract in Dubai & UAE ensures uninterrupted operations, optimized performance, and cost savings. With our expert team and proactive maintenance approach, you can focus on your core business while we safeguard your IT infrastructure. Experience the Xedos difference and unlock the potential of your IT systems.

FAQ

IT AMC service costs from Xedos technologies for business in Dubai, Abu Dhabi, Sharjah, Ajman and all across UAE is starting from AED 299 and it can be  vary depending on several factors, including:

IT AMC pricing varies depending on factors such as the size of your business, the scope of services, and how quickly you need support. Here’s an overview:

    • Monthly or Annual Pricing Models: Most AMCs offer both monthly and yearly payment options, allowing businesses to choose the one that suits them.
    • Service Scope: A comprehensive package covering all IT needs may cost more but provides full peace of mind. Non-comprehensive plans are cheaper but may not cover certain repairs.

In the context of the UAE, particularly Dubai, AMC stands for Annual Maintenance Contract. It is an agreement between a business or organization and an IT service provider like Xedos Technologies. This agreement outlines the maintenance and support services provided for your IT infrastructure over a specific period, usually one year.

An IT AMC can cover a wide range of services, depending on your specific needs and the agreement with the service provider. However, some common inclusions are:

  • Regular maintenance and preventative checks: This includes cleaning hardware, updating software, and identifying potential issues before they cause downtime.
  • Hardware repair and replacement: The service provider will diagnose and repair hardware issues or replace faulty components, ensuring your equipment remains operational.
  • Onsite and remote support: Depending on the contract, you might have access to both onsite and remote support from qualified technicians to address any immediate IT concerns.
  • Security updates and patch management: The service provider keeps your software and operating systems updated with the latest security patches to protect your system from vulnerabilities and cyber threats.
  • Data backup and recovery: Some AMCs may offer data backup and recovery services to ensure your critical data is protected in case of hardware failures or accidental deletion.

Benefits of an IT AMC in the UAE:

  • Reduced costs: Proactive maintenance helps prevent costly repairs and downtime.
  • Increased uptime: Regular maintenance and prompt issue resolution minimize disruptions and ensure your IT systems are operational most of the time.
  • Enhanced security: Regular security updates and vulnerability assessments safeguard your data and infrastructure from cyber threats.
  • Improved efficiency: Your IT team can focus on core business activities while the service provider manages your IT needs.
  • Peace of mind: Knowing your IT infrastructure is in the hands of experienced professionals allows you to focus on other aspects of your business.

 

With several IT service providers offering AMCs in the UAE, it’s crucial to choose one that aligns with your specific needs and budget. Consider factors like:

  • Experience and reputation of the provider: Look for providers with a proven track record and expertise in IT maintenance and support.
  • Scope of services offered: Ensure the AMC covers the services you need for your IT infrastructure.
  • Cost and pricing structure: Compare quotes and pricing models from different providers to find one that fits your budget.
  • Customer reviews and testimonials: Read what other businesses say about their experience with the provider.