IT Solutions Company in Dubai, UAE |Affordable IT Solution Provider
Xedos Technologies provides professional IT AMC services across Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Al Ain. Our Annual Maintenance Contracts (AMC) keep your IT infrastructure running at full performance — without unexpected repair costs or unplanned downtime.
From desktops and servers to networks and cybersecurity, our certified engineers handle everything on a scheduled basis. You get predictable costs, rapid response times, and a single point of accountability for your entire IT environment.
If your company is in need of a trustworthy IT AMC Support provider in Dubai, we are here to help.Call/WhatsApp us at +971 52 607 3989 or contact us for a consultation today!
Support Coverage
Remote Response SLA
AMC Plan Tiers
Emirates Served
Starting Price
An IT Annual Maintenance Contract (AMC) is a simple agreement between your business and an IT service provider.You pay a fixed monthly or yearly fee, and in return, the provider takes care of your IT systems—keeping them running smoothly, fixing issues, and doing regular maintenance throughout the contract period.
Instead of paying emergency rates every time something breaks, an AMC gives you:
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Our contracts are suited to any organisation that relies on technology for its daily operations, including:
Proactive checks catch issues before they escalate into costly downtime.
Written guarantees on how fast we respond — both remote and onsite.
Xedos Technologies offers six IT AMC plans for businesses across the UAE, starting from AED 299. Plans cover small offices through to large multi-branch enterprises, with every contract including a defined Service Level Agreement (SLA), guaranteed response times, and full UAE-wide coverage. All plans are fully customisable to match your specific infrastructure and budget.
Our six IT Annual Maintenance Contract (AMC) plans in Dubai and across UAE are designed to help businesses operate smoothly, securely, and without interruptions. By choosing our AMC services, you benefit from proactive IT maintenance, reduced downtime, enhanced data security, reliable network performance, and expert technical support all at a predictable cost.
These plans ensure your systems are always monitored, updated, and protected, allowing your team to stay productive while we take care of your complete IT infrastructure.
Call us to discuss your specific requirements and receive a tailored quotation.Call or WhatsApp us at +971 52 607 3989 to get expert guidance and find the plan that perfectly suits your business needs.
The price of IT AMC Support starts at just AED 299. Our staff can keep IT systems running smoothly for all types of businesses, from one-person businesses to C-suite executives.
Cyber threats targeting UAE businesses are increasing every year — phishing attacks, ransomware, and data breaches are now everyday risks, particularly in high-activity hubs like Business Bay, Dubai Silicon Oasis, and Jebel Ali Free Zone.
Our Cybersecurity AMC plans give your business continuous protection as a standalone service or as an add-on to any standard IT AMC plan.
Perfect for SMEs and businesses looking for foundational security, the Basic Plan ensures your email and devices are protected, with ongoing monitoring to keep your business safe.
Our IT AMC scope is transparent and comprehensive. Below is a breakdown of every service area included across our plans.
Our IT AMC (Annual Maintenance Contract) is designed to provide complete, hassle-free IT support through a transparent and comprehensive service scope, ensuring your business technology runs smoothly without unexpected disruptions or costs. It covers everything from proactive system monitoring and regular preventive maintenance to both remote and onsite technical support, allowing issues to be identified and resolved quickly before they impact operations.
We do not wait for things to break. Our engineers follow a structured maintenance schedule that includes hardware cleaning, software updates, performance tuning, and early-warning checks. This approach significantly reduces emergency call-outs and extends the life of your equipment.
Every AMC plan includes baseline security hardening: firewall configuration and monitoring, intrusion detection, endpoint antivirus management, and patch deployment. We stay current with UAE data protection guidelines and help your organisation remain compliant.
We configure automated backup schedules, store copies securely in the cloud or on-premise, and — critically test restoration regularly so you know your backups actually work. In an emergency, our fast-recovery process minimises both downtime and data loss.
Our team handles initial configuration, ongoing monitoring, performance optimisation, and capacity planning for all server and storage assets. Regular security audits and disaster recovery planning are included at the enterprise level.
We cover printer setup, driver management, consumable advice, and fault resolution to keep your office equipment running without interruption. PABX and IP Telephony Our engineers manage your phone system configuration — including call routing, voicemail, auto-attendants, and extension changes — and respond to any call-quality or connectivity issues.
We design, configure, and maintain your wired and wireless networks. Services include VPN setup for remote access, network security hardening, bandwidth monitoring, and troubleshooting of connectivity issues across all locations.Wi-Fi coverage analysis, and structured cabling support to eliminate dead zones and improve stability.
Desktops, laptops, and workstations are fully managed under our IT AMC, receiving regular OS updates, antivirus management, performance tuning, and detailed hardware diagnostics to ensure smooth daily operations. We provide timely onsite and remote support for repairs, component replacements, and system issues, minimizing downtime for your team.
We provide complete management of your email hosting, domain registration, and DNS configuration to ensure seamless communication and online presence for your business. Our services include secure email setup, spam filtering, mailbox management, and troubleshooting to keep your communication systems reliable and protectedWe also handle web hosting migration to high-performance dedicated or cloud servers, ensuring minimal downtime, improved speed, and enhanced security
Comprehensive AMC | Full coverage including hardware parts, software support, onsite visits, and emergency response. Recommended for businesses with business-critical systems. |
Non-Comprehensive AMC | Covers labour and preventive maintenance; excludes cost of replacement parts. Suitable for businesses with newer equipment or lower risk tolerance. |
Hardware-Only AMC | Covers physical infrastructure — servers, workstations, networking equipment — without software or cloud services. |
Software and Network AMC | Focuses on applications, operating systems, network performance, and security updates. |
Customised AMC | Bespoke scope built around your specific industry, infrastructure size, and SLA requirements. |
In Dubai, Xedos Technologies has established itself as a reliable partner for companies of all sizes by providing them with IT AMC Services. We guarantee the smooth operation of your IT systems with our 24/7 technical support, proactive maintenance and over a decade of experience in IT infrastructure support, reducing downtime and increasing efficiency.
We have been delivering IT support to businesses across the UAE since 2013. Our client base spans trading companies, professional services firms, schools, logistics operators, and multi-branch enterprises.
Our team holds recognised vendor certifications and has hands-on experience across a broad range of hardware platforms, operating systems, and enterprise software. You are not getting generalists — you are getting specialists.
Every AMC plan includes a written Service Level Agreement that specifies response times, escalation procedures, and maintenance schedules. You always know what to expect.
Plans start from AED 299. No hidden fees. No surprise invoices. You pay a fixed amount and receive full service coverage within the agreed scope.
We operate across all seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain. Remote branch offices are covered under our Enterprise plans.
Unlike providers who treat security as an afterthought, our AMC plans include baseline security controls by default. Advanced threat protection is available as an upgrade without needing a separate vendor.
The most cost-effective way to keep operations running smoothly and reduce overall IT costs for businesses in the UAE.
Eliminate surprise repair bills with a single fixed annual or monthly payment. Budget with confidence.
Proactive maintenance prevents failures before they disrupt your operations and revenue.
Access certified engineers without the cost of permanent in-house IT staff. The best of both worlds.
Regular monitoring identifies risks weeks before they become incidents, saving time and money.
Scheduled patching and security reviews close vulnerabilities continuously, all year round.
Properly maintained hardware lasts significantly longer than neglected systems. Protect your investment.
Stay aligned with UAE data protection and industry-specific requirements with ongoing expert guidance.
Let Xedos manage the technology while your team focuses on what drives business growth.
Speak with one of our IT specialists today. We will assess your current environment, recommend the right plan, and provide a transparent quotation — with no obligation.
Call or WhatsApp: +971 52 607 3989
Landline: +971 4 269 3969 | Email: info@xedos.ae
Serving businesses across Dubai, Abu Dhabi, Sharjah, Ajman, Fujairah, Ras Al Khaimah, and Umm Al Quwain.
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Xedos Technologies IT AMC plans start from AED 299. The final cost depends on the number of devices, the scope of services, and the SLA response times you require. Contact us for a personalised quotation.
IT AMC pricing varies depending on factors such as the size of your business, the scope of services, and how quickly you need support. Here’s an overview:
AMC stands for Annual Maintenance Contract. In the IT context, it is a service agreement under which a provider maintains your technology infrastructure hardware, software, and networks for a defined period, typically one year.
An IT AMC can cover a wide range of services, depending on your specific needs and the agreement with the service provider. However, some common inclusions are:
Benefits of an IT AMC in the UAE:
With several IT service providers offering AMCs in the UAE, it’s crucial to choose one that aligns with your specific needs and budget. Consider factors like:
The cost of IT AMC in Dubai depends on the size of your business, number of systems and level of support required. Basic IT AMC plans start from AED 299, with more advanced plans available based on your SLA and service needs.
In the IT industry, AMC stands for Annual Maintenance Contract. It refers to a long-term support agreement that covers ongoing IT maintenance, system monitoring and technical support.
Yes. An annual maintenance contract is worth it because it helps reduce downtime, improve system security and control IT costs. It provides proactive support and peace of mind, similar to business insurance.
An annual technology maintenance agreement is a contract between a business and an IT service provider to maintain, monitor, and support all your IT systems throughout the year. It ensures that your computers, servers, networks, and software are always running smoothly, secure, and updatedToggle Content
Typical IT AMC services include:
An IT AMC helps businesses:
Many IT service providers in Dubai, Abu Dhabi, Sharjah, and across the UAE offer tailored IT AMC packages for small businesses. Xedos Technologies, for example, provides flexible and cost-effective plans that cover hardware, software, networks, and cybersecurity plans starting from 299 AED
When choosing an IT AMC provider in UAE, consider:
IT AMC costs vary depending on the size of your business, the number of devices, and the services included. In Dubai and other UAE cities, plans often start from AED 299 per year and can go higher for comprehensive packages including cybersecurity and network management.
A standard IT AMC plan usually includes:
A comprehensive AMC covers parts, labour, and all associated support. A non-comprehensive AMC covers labour and preventive maintenance only replacement parts are billed separately. We will recommend the right type based on your equipment age and risk profile.
Absolutely. Every plan in our portfolio can be adjusted to match your exact requirements. We frequently design bespoke contracts for clients with unique infrastructure, industry-specific compliance needs, or multi-location operations.
Response times are defined in your SLA and vary by plan. Remote support is typically initiated within two hours. Onsite visits are scheduled based on the severity of the issue and your plan tier.
Yes. All Xedos AMC plans include baseline security controls (firewall monitoring, antivirus management, patch deployment). Our dedicated Cybersecurity AMC plans go further with advanced threat protection, ransomware defences, and quarterly security reviews.
