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Tired of managing multiple chat apps and CRM software? A multichannel CRM is the game-changer you need! Seamlessly integrating platforms like WhatsApp, Facebook, Instagram, and Messenger, it allows sales teams to connect directly with leads and customers while keeping all interactions organized and tracked within a single system. Stay efficient and never miss a conversation!
Turn WhatsApp chats into winning opportunities, manage leads, automate tasks, provide exceptional customer service, and boost sales with our WhatsApp CRM.
WhatsApp CRM software acts as a bridge between the messaging platforms like WhatsApp, Facebook messenger and Instagram chat and your existing CRM system. This integration allows businesses to seamlessly manage all customer interactions directly on WhatsApp, a familiar and convenient channel for most users. This not only streamlines communication but unlocks a treasure trove of benefits.
Sales teams can leverage WhatsApp CRM to automate lead capture, nurture leads through chatbots, and close deals faster. Marketing efforts receive a boost through targeted broadcast messaging campaigns, reaching a wider audience with higher engagement. Customer service representatives can provide real-time support and address inquiries directly on WhatsApp, fostering stronger customer relationships and boosting satisfaction.
Furthermore, WhatsApp CRM software offers valuable analytics and reporting, providing businesses with insights into customer behavior and interactions, allowing them to refine their strategies and optimize communication for continued success.
Leverage AI-driven WhatsApp chatbots to automatically answer FAQs and customer inquiries.
Promote products and services through catalog and enable your customers to make instant purchases.
Leverage the best sales CRM to promote deals and discounts. Schedule and send WhatsApp broadcasts effortlessly.
Leverage AI-driven WhatsApp chatbots to automatically answer FAQs and customer inquiries.
Expedite sales communication with interactive, customisable WhatsApp message templates.
Automatically capture leads, enable easy appointment bookings, and do much more with WhatsApp Flows.
Monitor and analyze response and resolution time, broadcast performance, and other metrics with message dashboard.
Set up automatic alerts, reminders, and responses to customer messages.
Close deals faster by having real-time conversations with your customers, sharing brochures and other media files, and converting leads into customers.
Promote products with catalogs, send targeted messages, broadcast promotional messages and reach a wider audience with the best WhatsApp marketing software.
Provide exceptional customer support through personalized interactions. Support customers via WhatsApp groups and respond instantly to queries with message templates.
Automatically capture leads. Auto-respond to messages with Assist AI chatbot. Streamline operations with workflow automation.
Unify your communications using CRM with WhatsApp integration. Manage sales chats, marketing messages, and customer support inquiries all from one central hub. No more hopping between different platforms!.
Streamline sales with real-time conversations using CRM and messaging channel integrations.
Close deals quicker with the powerful features. This streamlines your sales process and empowers you to move leads through the funnel faster.
Allows you to provide exceptional, personalized support to your customers through engaging conversations on their preferred channel, WhatsApp.
Analyze your sales processes and strategies and get actionable insights to drive sales.
Open rate
Deal closing rate
More revenue generation
More conversation rate
Close deals faster with real-time communication and improved lead management.
Provide exceptional customer service through personalized interactions and faster response times.
Automate tasks, streamline workflows, and empower your team to focus on what matters most—closing deals.
Eliminate the need for expensive communication tools and simplify your sales process.
It empowers businesses to leverage the popularity of WhatsApp for enhanced customer interactions, sales, and marketing. It acts as a bridge between your existing CRM system and your business WhatsApp account.
Here’s how it works:
Regular CRMs often lack integration with popular messaging platforms like WhatsApp. WhatsApp CRM bridges this gap, allowing you to manage customer interactions and leverage advanced features directly within the CRM.
Integrating a CRM system with WhatsApp enables businesses to deliver personalized customer service, streamline their sales processes, and track all customer interactions on a single platform. With features like message templates, automated replies, chatbots, and tagging, businesses can significantly enhance their sales and marketing strategies
If all the prerequisites are ready, a CRM for WhatsApp can be set up within a few hours.
Yes, you can use your existing number for Pepper Cloud WhatsApp CRM. Additionally, it’s possible to set up your WhatsApp account with a landline number and integrate it with the CRM.